General Q and A Questions
Q: Would you provide samples For free?
A: Yes. with on stock specification We provide samples For Free. Freight charge collect
Q: What information should i provide to source for the right products?
A: Material grade, width, thickness, coating and Purchase quantity, Expected lead time, etc
Q: What are the shipping ports?
A: Under normal circumstances, we ship from Shanghai, Tianjin, Qingdao, Ningbo ports, you
can choose other ports according to your needs.
Q: About product prices?
A: Prices vary from period to period due to cyclical changes in the price of raw materials.
Q: How long does your delivery time take?
A: In general, our delivery time is within 5-45 days, and may be delayed if the demand is extremely
large or special circumstances occur.
Q: Can I visit your location?
A: Of course, we welcome customers from all over the world to visit our factory. However, some
of the plants are not open to the public.
Q: Does the product have quality inspection before loading?
A: Of course, all our products are strictly tested for quality before packaging, and unqualified products will be destroyed. We provide All Original Mill test certificate and support third party inspection.
Q: How to pack the products?
A: The inner layer has a waterproof paper outer layer with iron packaging and is fixed with a fumigation
wooden pallet. It can effectively protect products from corrosion during ocean transportation.
Q: What is your working time?
A: In general, our online service time is Beijing time: 8:00-22:00, after 22:00,
we will reply to your inquiry during the next working day.
